Frequently Asked Questions

My area is not on your list but I would like to place an order - what can I do?
Send me an email and I’ll see what I can do. I can service most areas but the further the distance, the greater the cost to you
Do you deliver on weekends and public holidays?

I deliver flower crowns, buttonholes and corsages 7 days a week.

All other flowers can be ordered for delivery Monday to Friday only.

No deliveries on public holidays EXCEPT for Melbourne Cup Day.  Flower crowns, buttonholes and corsages can be ordered for this day.




Is there a deadline for orders and can my order be delivered at a specific time of day?

All orders placed before 11am (unless alreay sold out) will be delivered on the same day but we unfortunately cannot guarantee an exact delivery time.

However, if you make a specific request in the order notes at the checkout, we will do our very best accommodate your request.

Can I pick up my order?

You can collect your order from the studio between 12 noon – 5pm. If you need to collect at a different time, please reach out so we can make alternative arrangements..

What if no one is home when my order is delivered?

If the recipient is not available, the courier will look for a safe place to leave the flowers. If not they will contact you directly.

If the delivery cannot be left unattended, please make sure you also mention it in the delivery details.

Can I pre-order for a future date?

Absolutely. Just choose your delivery date when you place your order.

What do I do if I have a problem with my order?

Email us straight away and let us know what the problem is. We will do our very best to put things right. In the unlikely event that you are dissatisfied with your flowers, we guarantee to replace them or provide you with a full refund. See our Terms and Conditions page for further information.

Terms and Conditions

Click HERE to read our T&Cs

Privacy Policy

Click HERE to read our Privacy Policy

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